Personal Lines Account Manager at Impact Performance Team | Torre
Personal Lines Account Manager
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Impact Performance Team

Personal Lines Account Manager

Impact Performance Team
Emma
Emma
You'll empower families to make confident coverage decisions, building lasting relationships as a trusted advisor.
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Full-time

Legal agreement: To be defined

Compensation
USD45k - 75k/year
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Remote (for United States residents)
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Emma of Torre.ai
 12 days ago

Requirements and responsibilities

About Our ClientOur client is an independent insurance agency based in Raleigh, North Carolina, that is rapidly growing. Our team takes an education-first approach, helping clients understand their coverage and make confident decisions about their future. We’re not tied to one carrier, one price point, or one set of priorities. We work for the client. That means we can approach multiple companies, compare options, and advocate for the coverage that actually fits. It also means we know who has the strongest claims service, the fairest underwriting, and the most responsive teams when it counts. Our job isn’t to push a product; it’s to give our clients an objective view of the marketplace, guide them through an important financial decision, and help them choose wisely.Role OverviewThis role is ideal for a relationship-driven insurance professional who believes protecting families is more important than pushing policies. As a Personal Lines Account Manager, you will serve as a trusted partner to our clients, guiding them through coverage decisions with clarity, care, and integrity. You will take ownership of your book of business, deliver proactive communication, and ensure every client feels educated, supported, and confidently protected. Your key responsibilities may include:Manage and grow a book of personal insurance clientsConsult on home, auto, umbrella, and life insurance needsMulti-line, cross-sell, and account round current clientsDiligently work with new client inquiriesAnalyze risks and recommend appropriate coverage optionsMaintain strong client relationships through proactive communicationServe as a trusted advisorRequirementsMust be located in North CarolinaAn active North Carolina Property and Casualty License is requiredExperience in Account Management and Customer ServiceDeep knowledge and understanding of personal lines insurance Strong communication and relationship-building skillsIntegrity-driven: We prioritize doing what’s right for the clientOrganized and consistent follow-up habitsAbility to manage renewals, closings, and client life events with professionalismBenefitsBase salary: $45K–$75KAdditional bonus/incentive: $6K–$15K (Year 1)Group health coverageRetirement plan with company match401(k)Dental insuranceHealth insurancePaid time offVision insurance
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