Scheduler / Service Coordinator at DS Recruitment | Torre

Scheduler / Service Coordinator

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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Company

Compensation USD1k/month
Negotiable
location_on
Remote (for Colombia residents)
Remote (for Peru residents)
Remote (for Argentina residents)
Remote (for Brazil residents)
flightsmode
Visa sponsorship: No
Posted about 2 months ago

Responsibilities


WE’RE HIRING | SCHEDULER / SERVICE COORDINATOR Are you the person who can stay calm when everything changes at the same time? We’re looking for a Scheduler / Service Coordinator to support a growing US home-care operation, coordinating clients and Care Professionals and making sure scheduled service hours are fully covered. This is more than simply managing a calendar you’ll be the problem-solver behind the schedule. When someone calls out, a shift changes, or a client needs support, you’ll be the person making it happen. 🌎 Position Details 📍 Remote - Colombia, Peru, Argentina, Brazil, Mexico, 💼 Full-time 🇺🇸 Hours aligned with US operations Approximately 60–100 calls per shift Some evening/weekend availability may be required What we’re looking for: 1+ year of experience in scheduling, staffing, workforce coordination, operations, or customer service ✔️ Excellent spoken and written English ✔️ Confident and professional phone communication ✔️ Strong organization and attention to detail ✔️ Ability to multitask and make quick decisions under pressure ✔️ Comfortable working in a high-volume calling environment ✔️ Experience with Excel, CRM, scheduling, or workforce-management systems ⭐ Bonus points if you have experience in: Home-care or healthcare scheduling Workforce/shift planning 🇺🇸 Supporting US clients or businesses BPO/contact-center environments 💡 What will make you successful? You’ll be successful if you can keep schedules covered, solve problems quickly, communicate clearly, and stay organized even when priorities are constantly changing. If you’re someone who loves coordination, problem-solving, communication, and making things run smoothly, this could be your next opportunity.