Service Desk Analyst (IT Support) at OpenCloud IT Solutions | Torre

Service Desk Analyst (IT Support)

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Full-time

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Remote (anywhere)
Shared by
Gabriela Enríquez Meléndez
7 days ago

Responsibilities


Looking for experienced Service Desk / IT Support professionals for a remote opportunity.Ideal Candidate Should Have:2+ years of Tier 1/Tier 2 enterprise technical supportStrong incident & service request management experienceHands-on experience with ITIL processes & SLA managementAbility to troubleshoot and restore services quicklyExperience documenting tickets, resolutions & support metricsAssociate/Bachelor’s degree in IT or related field💻 Position: Service Desk Analyst🌎 Location: Remote⏳ Experience: 5+ YearsInterested? Let’s Connect!Send your updated resume via DM or directly to:📧 akshay@openclouditsolutions.comFeel free to share this opportunity with your network if you know someone who may be a good fit!