Sales Associate
Client: angelina alvarado
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Freelance
Recurrent
Posted 5 days ago
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Responsibilities
The Sales Associate will be responsible for generating and managing sales opportunities within the logistics and freight forwarding industry, primarily supporting US-based client accounts. This role involves prospecting, client relationship management, quote preparation, and coordination with operations to ensure smooth onboarding and service delivery for customers.
Key Responsibilities:
- Identify and generate new business leads through outbound calls, emails, and networking targeted at the US market.
- Manage and grow relationships with existing US-based clients to ensure retention and repeat business.
- Prepare and present freight quotes, rate proposals, and service packages tailored to client shipping needs.
- Coordinate with operations, customer service, and pricing teams to ensure accurate and timely service delivery.
- Track and update sales activities, pipeline status, and client interactions in CRM systems.
- Respond promptly to client inquiries regarding shipment status, rates, and documentation requirements.
- Meet or exceed monthly/quarterly sales targets and KPIs.
- Prepare regular sales reports and forecasts for management review.
- Stay updated on US logistics regulations, customs requirements, and industry trends affecting client shipments.
- Resolve client concerns and escalate complex issues to the appropriate department as needed.
- Attend virtual or in-person client meetings, trade shows, or sales calls as required.
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