VP Customer Success – EMEA at Energy Exemplar | Torre
VP Customer Success – EMEA
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Energy Exemplar

VP Customer Success – EMEA

Energy Exemplar
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Full-time

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Shared by
Gabriela Enríquez Meléndez
 2 months ago

Requirements and responsibilities

Energy Exemplar is hiring a VP Customer Success – EMEA (UK Remote).We’re looking for a commercially driven Customer Success leader to shape and scale our EMEA post-sales organisation at a time of rapid growth in the global energy transition.Energy Exemplar is a global SaaS leader powering critical energy decisions through advanced modelling, simulation, and analytics used across the energy ecosystem.This is a strategic, revenue impacting leadership role, where Customer Success is a direct driver of growth.You’ll be responsible for:Driving retention, expansion, and Net ARR growth across EMEAIncreasing customer value realisation and AI driven product adoptionBuilding and scaling a high performing, distributed Customer Success organisationPartnering with Sales, Product, Marketing, and Solutions to drive GTM alignmentEmbedding a commercial, value-led Customer Success strategy across the regionWe’re looking for someone with:Strong SaaS Customer Success leadership experienceProven ownership of renewals and expansion revenueExperience in energy / utilities / enterprise software environmentsTrack record of leading EMEA or multi region teamsStrong commercial mindset with executive stakeholder influenceThis is an opportunity to join a fast growing global SaaS business operating at the heart of the energy transition.UK RemoteEMEA scopeEnergy SaaS | Energy Transition | AI-enabled platform
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