PSAM (Platinum Support Account Manager) - CCaaS

Sprinklr

Emma

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Full-time

Legal agreement: Employment

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Remote (for Mexico residents)

Remote (for Brazil residents)

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about 1 month ago

Sprinklr LATAM can’t stop growing! Yet another position open, this time for PSAM (Platinum Support Account Manager) - CCaaS.If you breathe the hands-on technical Voice/CCaaS world, this position might be for you!Fluency in English and Spanish is a must. Portuguese is a plus! Candidates must also be based either in Mexico or Brazil.Ps. I am not the hiring manager for this position. Good luck!

User since: Sep 2026

About Sprinklr:

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises — including Microsoft, P&G, Samsung, and 60% of the Fortune 100 — rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

mission:

Un-siloed teams. Happier customers.™

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Signalers: 10

www.sprinklr.com/

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PSAM (Platinum Support Account Manager) - CCaaS

Emma

Responsibilities

Skills wanted:

Language(s) required: