Join HireKayana and become the trusted point of contact for customers by delivering responsive support and building lasting relationships.Key Responsibilities:Respond to customer calls, emails, and digital inquiries promptlyProcess customer orders, invoices, and product fulfillment accuratelyCoordinate technical requests and route customers to the appropriate technicianBuild customer relationships, onboard new members, and conduct outbound follow-upsMaintain accurate customer records and ensure every inquiry is resolved efficientlyWe're looking for someone who:Has experience in customer service, customer support, or account coordinationCommunicates professionally across phone, email, and digital channelsIs proactive, organized, and committed to delivering outstanding customer experiencesCan multitask effectively while managing customer requests and follow-upsThrives in a fast-paced, customer-focused environmentMake a meaningful impact by delivering exceptional customer experiences—all from a remote environment.

Customer Support Representative

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

Nathalie Amante, RPM

Nathalie Amante, RPM

About HireKayana:

www.hirekayana.com/

Admin access needed