Bilingual Virtual Administrative Assistant (Healthcare) – Medellín at Virtual Practice Partners

We are looking for a Bilingual Administrative Assistant to support U.S. healthcare administrative operations. This role is fully on-site in Medellín, with the possibility of transitioning to a hybrid arrangement depending on future needs. Candidates must be willing to work according to Pacific Standard Time (8:00 a.m. – 5:00 p.m. PST). Key Responsibilities - Verify insurance coverage and manage prior authorizations. - Process new patient intake forms and confirm eligibility. - Schedule, reschedule, and manage patient appointments. - Maintain accurate patient records in the EMR system. - Respond to phone calls, emails, and patient inquiries. - Coordinate referrals and follow up as needed. - Provide virtual receptionist and general administrative support. Requirements - Fluent in English and Spanish (spoken and written). - Experience in healthcare administration or patient support. - Familiarity with EMR systems and insurance processes. - Strong communication and organizational skills. - Proactive, reliable, and detail-oriented. - Must reside in Medellín. - Must be able to work the full Pacific Time schedule. - Comfortable working in an on-site environment. Additional Information - Schedule: Monday–Friday, aligned with U.S. Pacific Time. - PTO: After 90 days, you earn 1 paid day off every 2 months. - Contract: Long-term service contract with growth opportunities. - On-site role with the possibility of transitioning to a hybrid setting in the future.

Bilingual Virtual Administrative Assistant (Healthcare) – Medellín

Emma

Responsibilities

Skills wanted:

Language(s) required:

Paula Upegui

Paula Upegui

About Virtual Practice Partners:

mission:

vpodiatry.com/

Admin access needed