Pre-VIP / VIP Manager (iGaming) for LATAM

Ndax Canada Inc.

Emma

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Full-time

Legal agreement: To be defined

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Remote (specific timezone)

GMT-06:00 to GMT-03:00

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5 days ago

We are looking for a customer-focused Pre-VIP / VIP Manager to build strong relationships with high-value players in the LATAM region and drive portfolio growth.Key ResponsibilitiesBuild trust and manage relationships with Pre-VIP/VIP players (via WhatsApp, Chat, Calls).Convert high-potential players to VIP status and manage churn prevention.Create personalized retention offers and manage bonus budgets responsibly.Resolve player escalations with Risk, Payments, and Support teams.Requirements2+ years in VIP/Retention management in iGaming (Casino/Sportsbook).Fluent Spanish or Portuguese + good English.Strong knowledge of LATAM player behavior and iGaming trends.Format: Remote / Flexible

User since: Sep 2026

About Ndax Canada Inc.:

NDAX Canada Inc. is a Canadian-based digital asset trading platform that offers a world-class experience for individuals and institutions to buy, sell, trade, stake and earn more from their digital assets in the fastest, safest and most compliant manner.

Reputation:

Domain created: Dec 2000

apply.workable.com/ndax/

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Pre-VIP / VIP Manager (iGaming) for LATAM

Emma

Responsibilities

Skills wanted:

Language(s) required:

Andrii Husak

Andrii Husak

About Ndax Canada Inc.:

apply.workable.com/ndax/

Admin access needed