Posted 3 months ago
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Responsibilities
About Latino Pro:
- Latino Pro connects top bilingual professionals from Latin America with U.S. companies seeking reliable, culturally aligned remote talent.
- Our mission is to create long-term remote career opportunities while delivering high-quality support to international clients.
Role Overview:
- We are seeking a detail-oriented and customer-focused Bilingual Medical Receptionist to support a growing Mental Health practice.
- The ideal candidate has experience working in healthcare, understands insurance processes, and is passionate about providing excellent patient support.
Responsibilities:
- Schedule and manage patient appointments.
- Verify insurance eligibility and benefits.
- Perform insurance verification through payer portals.
- Follow up on claim statuses and outstanding insurance issues.
- Maintain accurate patient records and documentation.
- Provide exceptional customer service to patients via phone and email.
- Utilize EHR/EMR systems to manage patient information and appointments.
Requirements:
- Fluent in English and Spanish (written and verbal).
- Previous experience as a Medical Receptionist.
- Experience working in Psychiatry, Behavioral Health, or Mental Health practices required.
- Knowledge of insurance verification and eligibility processes.
- Experience using insurance portals.
- Experience working with EHR/EMR systems.
- Strong organizational skills and attention to detail.
- Excellent communication and customer service skills.
This job post is closed.