Atlassian ITSM Consultant at MiraiEdge | Torre

Atlassian ITSM Consultant

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Freelance
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Shared by
Diana Montoya
about 7 hours ago

Requirements and responsibilities


What You'll DoConfigure & manage Jira Service Management (JSM)Implement ITSM processes (Incident, Change, Problem & Request Management)Create workflows, automation & dashboardsIntegrate JSM with Confluence & third-party toolsProvide technical support & optimize service managementRequirements3–5 years of JSM experienceStrong knowledge of ITIL/ITSMJira Administration, JQL & AutomationConfluence & API integration knowledgeExcellent communication skills