IT Support Administrator - Temp at The Realreal | Torre

IT Support Administrator - Temp

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Full-time

Legal agreement: Employment

Compensation
USD50K - 75K/year
Non-negotiable
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Hybrid (United States)
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Posted over 5 years ago

Requirements and responsibilities


• Provide the highest level of technical customer support to end users • Stage and deploy hardware, configure software • General help-desk support for the teams that work in our productivity center. This includes supporting photographers, authenticators, executive staff and warehouse technicians. Additionally, you will support our other locations and field sales agents in a remote fashion. • Manage, update and maintain records in the asset management tool • Create and Participate in individual and team training and meetings to ensure end knowledge is up-to-date • Create, Update and Maintain Retail IT SOPs and procedures • This position will be required to assist in both level 1 and management support scenarios; as this is a senior role, you will be expected to mentor and teach the techs in a junior role.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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