Public Relations Manager - Brand Reputation at Rover.com | Torre

Public Relations Manager - Brand Reputation

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Full-time

Legal agreement: To be defined

Base compensation
USD91.4k - 117k/year

+ Health insurance

location_on
Hybrid (Seattle)
Posted almost 3 years ago

Responsibilities


- Rover is a fast-growing company with a reputation for being a great place to work. - The company is committed to fostering a diverse, inclusive, and welcoming community of pet people. - Rover offers competitive compensation, benefits, and perks, including bringing your dog to work and doggy adoption benefits. Rover is seeking a Communications/PR Manager (Brand Reputation) to join our PR & Brand Reputation team. This role will focus on building and protecting trust through high-visibility communications for various trust-related opportunities. The ideal candidate will have excellent media relations skills, experience managing high-stakes issues, and a passion for pet care and the Rover brand. If you are fulfilled by both rolling up your sleeves and developing compelling strategies, this is the opportunity for you! Responsibilities: - Develop and manage media relations programs that authentically tell Rover’s brand story and build trust among customers and consumers. - Collaborate and drive cross-team alignment on internal policies. - Create and manage communication plans. - Develop and support customer and/or social media response policies and frameworks, including templates and best practices. - Work directly with reporters on high-stakes projects. - Assist in managing and addressing incoming media queries. - Investigate issues and drive alignment across teams. - Act as a crucial steward of Rover’s brand story. - Support communication plans for high-profile announcements. - Partner closely with the customer support team on policies and issues in service of excellent customer experiences.