Digital Health Support Associate at Babylon Health | Torre

Digital Health Support Associate

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Full-time

Legal agreement: Employment

Compensation CAD40k/year
~USD29k/year
Non-negotiable
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Hybrid (Canada)
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Posted over 5 years ago

Requirements and responsibilities


• You’ll get to learn the ins-and-outs of our technology and gain extensive knowledge of the Canadian healthcare system. You’ll also be a part of a national and global turn in innovation, as technology becomes integrated into our understanding of what it means to see a doctor right from your smartphone. • You’ll be responsible for up to 100 incoming and outgoing calls per day, as well as managing the post-consultation care for our patients by liaising with pharmacies and working with other members of the medical community. The ability to provide professional and confidential support via telephone, while typing notes, is important. • The platform we use merges healthcare and technology and we’ll need you to be comfortable with providing low-level technical support, such as walking patients through downloading an app, or finding a particular tab (your “Google game” has to be on-point), and providing tech support to our physicians during appointments. • You'll be the first point of contact for our French-speaking patients. It's important that you're confident corresponding in both French and English, verbally and in writing.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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