Product Support Analyst I

Clinical Ink

Emma

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Full-time

Legal agreement: To be defined

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Remote (for United States residents)

Remote (for United Kingdom residents)

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about 2 months ago

I'm hiring a Product Support Analyst I for my team at Clinical InkThis role is a great fit if you have:3+ years of excellence in a customer-focused product support role (phone, written, and chat support)A knack for troubleshooting and problem-solving under pressureComfort learning new tools and systems quicklyExcellent documentation and process skillsExperience in life sciences or healthcare support📍 Remote (US, UK)🕐 Mon–Fri, 12:00 PM–9:00 PM ETIf this sounds like you (or someone in your network), drop a comment, send me a DM, or apply directly.And if you've been affected by layoffs please know you're welcome here. Reach out, no matter where you are in your search. 🙌

User since: Jul 2026

About Clinical Ink:

Clinical ink is the global life science company that brings data, technology, and patient-centric research together. Our deep therapeutic-area expertise, coupled with Direct Data Capture, eCOA, eConsent, telehealth, neurocognitive testing, and digital biomarkers advancements, drive the industry standard for data precision and usher in a new generation of clinical trials. By harnessing digital data, we power sponsors, CROs, researchers, and patients to recenter decentralized trials and rewrite the clinical development experience.

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Domain created: Nov 2004

www.clinicalink.com/

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Product Support Analyst I

Emma

Responsibilities

Skills wanted: