Customer Success & Support Executive at aiRecruitTalent.com | Torre
Customer Success & Support Executive
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Customer Success & Support Executive

aiRecruitTalent.com
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Emma
Emma
You will elevate user experience and product evolution by championing customer voices and insights.
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Full-time

Legal agreement: Employment

Compensation
GBP28k - 33k/year
~USD37.4k - 44.1k/year
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Remote (anywhere)
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Shared by
Diana Montoya
 18 days ago

Requirements and responsibilities

Provide timely and helpful support to customers via chat, email, and other channels; assist customers during onboarding and ensure a smooth start on the platform; troubleshoot issues and escalate when necessary; work closely with Customer Success and Product teams to improve user experience; maintain and update help documentation and FAQs; gather customer feedback and share insights to improve our product; ensure customers feel heard, supported, and valued at every touchpoint.
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