Bilingual Verifications Specialist at First Advantage

What You'll Do:As a Bilingual Verifications Specialist, you will play a key role in supporting our clients’ pre-employment screening process. Your responsibilities will include delivering accurate and reliable screening results, helping our clients create safer environments for their employees, customers, and partners. Your attention to detail and drive to complete tasks will be essential in ensuring the quality and integrity of the screening process.Responsibilities:Handle verifications for some of our high-profile clients.Know customer SOPs and FADV systemsVerify candidate details including current and previous employment, education, professional licenses, certifications and references.Contact companies and educational institutions to verify candidate-provided information.Communicate with third parties such as employers, schools, state boards, and online databases to verify information.Write detailed and accurate reports flagging any discrepancies found during the verifications process.Record confirmed information in our First Advantage’s platforms, ensuring data integrity.Perform quality checks to meet client-specific standards.Meet daily volume and accuracy targets.Perform other related tasks and functions as needed.RequirementsHigh School Diploma, GED, or equivalent requiredAt least 1+ year(s) of work experience is required, preferably in a call center, BPO/KPO environment, and/or with fact-checking and fact-checking responsibilitiesStrong communication skills (presentation, written, verbal) and reading comprehensionTyping speed of at least 20 words per minute (WPM) with 90% accuracy.Familiar with MS Office Suite, especially ExcelAttention to detail and use of good judgmentPerformanceSetting and executing goals; attending regular 1:1 meetings; Participate in employee engagementTrainingAttend required internal trainings (e.g., Compliance, Privacy); Attend business unit meetings; may occasionally attend internal customer-focused meetings at the request of the manager.Physical Requirements & Work EnvironmentThis role is largely sedentary in nature in a remote environment. This role routinely uses standard office equipment such as computers, digital phones, smart cameras, webcams, photocopiers, scanners, calculators, filing cabinets, and fax machines.Why First Advantage is Your Next Big Career MoveFirst Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.What Are You Waiting For? Apply Today!You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!United States Equal Opportunity EmploymentFirst Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Bilingual Verifications Specialist

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

Connie Freeman

Scott Staples

Jenn Tomassi

About First Advantage:

www.fadv.com/

Admin access needed

Payment confirmed

A member of the Torre team will contact you shortly