Spanish-Speaking Care Support Specialist at VirtuaFlex | Torre

Spanish-Speaking Care Support Specialist

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Full-time

Legal agreement: To be defined

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Remote (specific timezone)
public
GMT-08:00 to GMT-07:00
Shared by
Laura Motta
8 days ago

Responsibilities


What you’ll be doing:Managing caregiver and client callsProviding support and resolving inquiriesFollowing up on issues through to completionSupporting client leads and conversionMaintaining accurate CRM recordsAssisting with caregiver onboarding, visit verification & schedulingWorking closely with internal teamsWhat we’re looking for:Fluent Spanish: intermediate, advanced, or native levelStrong English communication skillsPrevious experience in customer service, call center, BPO, healthcare, sales, or customer operations is a plusExcellent communication and problem-solving skillsComfortable working with CRM systemsHighly organized, proactive, and reliableReliable high-speed internet and a professional remote work setupAbility to work Pacific Time business hoursAvailable to start within 1–2 weeks is preferred✨ What you’ll be doing: Managing caregiver and client calls, Providing support and resolving inquiries, Following up on issues through to completion, Supporting client leads and conversion, Maintaining accurate CRM records, Assisting with caregiver onboarding, visit verification & scheduling, Working closely with internal teams.🌎 Remote Work Model: 🕐 Pacific Time (PST) business hours — 8:00 AM–5:00 PM PST.💼 Full-Time Position. 💰 Salary: Discussed based on experience.⚠️ Please apply only if you are fluent in Spanish and comfortable working Pacific Time hours.If you’re interested, send us your CV/resume via DM.