Customer Success Manager

Isolocity

Emma

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Full-time

Legal agreement: Employment

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

Remote (anywhere)

Shared by

5 days ago

We're hiring a Customer Success Manager to join my growing Team at Isolocity🚀I'm looking for someone who loves building customer relationships, driving adoption, and helping businesses get real value from their software.You’ll own a portfolio of primarily SMB customers, drive retention and expansion, and help shape our Customer Success playbook as we continue to scale.If you have 2–4 years of SaaS Customer Success/Account Management experience, a background in Quality Management or regulated industries, and enjoy working in a fast-growing environment, we’d love to hear from you!Come help us build the next chapter of Customer Success at Isolocity!Flexible hoursCompetitive base + bonusFully remoteBig opportunity to grow with a scaling SaaS company

User since: Aug 2026

About Isolocity:

Isolocity QMS is a modern, cloud-based platform delivering "Compliance without Complication" to regulated industries, including Medical Devices, Food Safety, and Advanced Manufacturing. As one of the most user-friendly systems in the industry, Isolocity features seamless integrations with your existing ERPs, Microsoft SharePoint, OneDrive, and more—enhancing your tech stack without forcing you to replace it. We are 3rd party GxP-validated, ISO-compliant, and support over 50 standards, keeping your organization audit-ready for critical regulations like ISO 13485, FDA QMSR, AS9100, and FSMA 204. Introducing Isolocity Next: Our newly evolved, mobile-first QMS architecture. Built for complete mobile reactivity, Isolocity Next empowers your workforce to access essential modules—like Document Control, CAPA, and Training—directly from their smartphones or tablets, whether they are on the factory floor or working remotely. Isolocity maintains a stellar reputation for customer success and was recently recognized as a Capterra 2026 Top Product for Quality Management Software, as well as a High Performer on G2. We pride ourselves on radical transparency. Our modular packaging offers straightforward pricing with no hidden add-on fees, providing flexible options for both administrative power users and mobile consumers. Stop dreading 6-month implementations—with Isolocity, you can go live in under 30 days. Experience the QMS that drives itself. Contact us to learn more or book a demo today.

Reputation:

Domain created: Jun 2013

www.isolocity.com/

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Customer Success Manager

Emma

Responsibilities

Skills wanted:

Language(s) required:

Lisa Lebrun

Lisa Lebrun

About Isolocity:

www.isolocity.com/

Admin access needed