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Posted about 1 month ago
Requirements and responsibilities
GAB is a multi-vertical company operating at the intersection of entertainment, fashion, and culture. Our portfolio spans brand strategy, marketing, advertising, PR, and international business development across New York City, Las Vegas, Hollywood, and Asia. We work with high-profile clients, high-stakes timelines, and a standard that doesn’t apologize for being elevated.
We are not looking for a traditional calendar manager. We are looking for a high-agency Operations Lead who thinks in systems, builds automations, and genuinely understands that in this industry, speed and precision are the strategy.
This role is part of a 24/7 administrative team that keeps GAB operating across time zones. You will take a dedicated shift within a coordinated structure, handing off and picking up seamlessly so nothing falls through.
This role is for you if:
You are a systems architect. You don't just use AI; you build with it. You are comfortable inside Make.com, Zapier, and API integrations. When a webhook fails, you know how to troubleshoot it.
You are relentlessly resourceful. If asked to find a same-day service in a city you've never visited, you don't just send a Google link—you call, confirm pricing, check cutoff times, and present a finalized plan.
You thrive in complexity. You can manage a two-tier project management system (Asana), bridge communication across different tech ecosystems (Slack, WeCom, WeChat), and keep a Google Drive impeccably organized.
You have high agency. You don't wait for permission to solve a problem. You anticipate friction and remove it before it reaches the CEO's desk.
What you’ll actually do:Serve as the operational anchor for a founder-led company running multiple high-visibility accounts simultaneously. You will manage the technical and administrative infrastructure that lets the creative work shine.
Specifically:
Automation & Tech Stack Management: Build and maintain workflows (e.g., Make.com, WATI, ManyChat). Manage credentials and access via 1Password across dozens of platforms.
Cross-Cultural Project Management: Maintain our Asana architecture, ensuring seamless task handoffs between our US and China teams. Manage file transfers and asset organization across firewalls.
Rapid-Fire Execution: Conduct deep-dive research on prospects minutes before a call. Source and secure local services or logistics solutions on the fly.
HR & Recruitment Ops: Manage international job postings (Torre.ai, Indeed, Latin American boards). Draft NDAs, coordinate offer letters, and run end-to-end onboarding for new hires and freelancers.
Executive Triage: Manage the CEO's inbox using the Dan Martell system, route Zoom recordings based on client type, and handle vendor disputes or urgent contract revisions.
Social & Brand Infrastructure: Manage the backend of our social presence—registering handles, securing accounts, and ensuring assets are prepped for campaign reports.
What you bring:
Technical Fluency: Deep experience with automation platforms (Make.com/Zapier), advanced AI prompting (Claude, ChatGPT, Manus), and complex project management tools (Asana).
Operational Rigor: A proven track record of building SOPs, organizing messy data, and managing multi-step processes without dropping the ball.
Global Competence: Comfort working in a multi-cultural environment. (Familiarity with the China tech ecosystem—WeChat, WeCom—is a massive plus, but not strictly required if you are a fast learner).
High-Level Communication: Strong written communication with a sharp eye for tone, detail, and discretion. You know how to write an email that gets a response.
What this isn’t:A role for someone who needs a lot of hand-holding, works at one speed, or treats “that’s not my job” as a complete sentence.
GAB operates across New York, Las Vegas, Europe, and Asia. This is a fully remote role.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)