Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionAs the connective tissue across ServiceNow’s federal government business, you will drive growth by building and orchestrating a high-performing public sector customer base and partner ecosystem.This role works across internal teams, key partners, and government stakeholders—helping us scale through influence and seamless coordination as well as having deep domain expertise.This role will work in a Federal Government CTO capacity with deep federal government industry expertise, knowledge and relationships to support digital transformation across Australian federal government customers.What you get to do in this role: Market InfluenceAct as a trusted advisor and thought leader—engaging at industry events, roundtables, and working groups.Help shape government digital transformation narratives where ServiceNow and partners play a leading role.Government Stakeholder/Customer RelationshipsBuild trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO levelPartner Strategy & EngagementIdentify, onboard, and grow strategic partnerships with systems integrators, local boutiques, and specialist public sector partners.Build joint go-to-market motions and align partner capabilities with Federal priorities.Influence partner sales and delivery plans to align with ServiceNow objectives.Internal Coordination & OrchestrationBe the central point of coordination between Sales, Alliances, Inspire Value, Marketing, SCs, Legal, and Government Affairs.Ensure Federal GTM plans are clearly understood and executed across functions. Help partners focus on where we are strong and can differentiate, bring value and win togetherOperational ExecutionDrive regular internal and partner account reviews, pipeline health checks, and co-sell activities.Support public sector compliance, procurement frameworks, and joint business plans.
