Bilingual Customer Service Representative at Rooted Talent Solutions | Torre
Bilingual Customer Service Representative
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Bilingual Customer Service Representative

Rooted Talent Solutions
Emma
Emma
You'll empower diverse customers from home, building skills and growing your career with flexible support.
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Part-time

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Posted 2 months ago

Requirements and responsibilities

Remote Customer Service Representative - SpanishFlexible Schedule | Full-Time or Part-Time Opportunities | 100% Work-from-HomeAre you ready to launch your career in customer service — from the comfort of your own home? We’re looking for dedicated and motivated individuals to join our remote customer support team! Whether you’re seeking full-time hours or just part-time flexibility, we offer opportunities to build your skills, grow your income, and make a real impact by helping customers across a variety of industries like retail, technology, healthcare, and more.What You’ll Do:Answer incoming calls, chats, or emails and assist customers with questions, orders, troubleshooting, and problem resolutionDeliver outstanding service experiences while maintaining professionalism and empathyFollow client-specific scripts and workflows while using critical thinking to resolve customer issuesDocument customer interactions accurately and thoroughlyMeet quality, performance, and customer satisfaction targetsMaintain confidentiality and protect sensitive informationWhat We’re Looking For:Strong communication skills — both written and verbalAbility to multitask, navigate multiple systems, and learn new technologies quicklyHigh level of self-motivation and ability to work independentlyA professional, quiet workspace with no distractionsCustomer service or call center experience is helpful but not required — we provide resources to help you succeed!Technical Requirements:Desktop or laptop computer (Windows or Mac; no Chromebooks)Wired, high-speed internet connection (no Wi-Fi only setups)USB headset with microphoneDedicated, quiet home workspaceSchedule Options:Full-time (30–40 hours per week) or part-time (minimum 15–20 hours per week)Flexible scheduling — choose shifts that fit your lifeOpportunities for daytime, evening, and weekend shifts depending on client availabilityNo cold calling or sales pressure!Compensation and Perks:Pay is per completed service hour, with bonus opportunities for high performance100% remote work — no commute, everAccess to professional development and training resourcesSupportive virtual community and leadershipGrow your experience in customer service across different industriesWork independently while still being part of a connected team
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