Customer Service Advisor at Niftel Communications | Torre

Customer Service Advisor

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Full-time

Legal agreement: Employment

Base compensation
INR16k - 30k/month
~USD169 - 317/month

+ Commissions (~ INR10k /month)

Negotiable
location_on
Sunrise Business Park, Road No. 16, Neheru Nagar, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604, India
Posted 6 months ago

Responsibilities


Hiring For: - US Campaign: ACA (Affordable Care Act). Location: - Thane West, RD 16, Nehru Nagar, Wagle Estate, Sunrise Business Park, 8th Floor. Role: - Advisor - US Process. Experience: - Fresher and experienced candidates both can apply. Salary: - Up to 30k Inhand + incentives. Shift Timing: - 7:00 PM - 5:00 AM. Working Days: - Monday to Friday (Saturday and Sunday fixed off). Requirements: - Good communication skills in English. - Comfortable working in US shift. - Basic customer handling skills. Key Responsibilities: - Handle inbound and outbound calls with US customers. - Understand customers' requirements and eligibility for health insurance. - Explain ACA benefits and subsidy plans. - Assist customers in enrollment for 0 dollar/subsidized health plans. - Maintain accurate records and follow compliance guidelines.