Customer experience event planner at SupportNinja | Torre

Customer experience event planner

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Freelance
Recurrent
Compensation USD40/hour
Non-negotiable
location_on
Remote (for United States residents)
Posted over 3 years ago

Responsibilities


🎉 The CX Events Planner will be responsible for organizing and hosting events for the Customer Experience (CX) Council. The Events Planner will work with team members from the Revenue Operations, Marketing, Client Success, and CEO Office functions to ensure all events are well-organized, properly planned, and effectively executed. The CX Events Planner will also be responsible for finding guest speakers and other resources necessary for successful events. ● Research and select appropriate venues for events ● Identify and contact potential guest speakers ● Handle event logistics, including scheduling, budgeting, and implementing plans ● Coordinate with CX Council team to ensure events are successful ● Negotiate contracts with vendors and service providers ● Develop and manage event timelines ● Monitor event progress and make adjustments as needed ● Prepare event reports, including budget summaries and guest feedback ● Maintain a database of event information, guest lists, and contact lists ● Manage event promotion, including creating and distributing marketing materials