Working Student Operations at Free Now

- Highly visible department combining elements of strategy, analytics, and execution - Opportunity to grow supply and stay connected to the driver base - Part of the Driver Operations team in Hamburg - Working student contract for 1 year with the option to extend - Subsidised gym membership, mobility benefits, and personal development budget - Equal opportunity employer promoting diversity, equity, and inclusion Join our team in a highly visible department, combining elements of strategy, analytics and execution at the core of our ride hailing business. We are looking for a Working Student Operations to support our drivers and partners with a positive attitude. The role involves front office support, quality assurance, project management, and cold calling to sell FREENOW on-car-advertisement. The successful candidate should have initial experience in operations, customer service, or sales, and be proficient in German (C1 level or higher) and English. This part-time role offers benefits such as free Udemy e-learning access, subsidised gym membership, mobility benefits, and more local benefits depending on the work location. FREENOW is an equal opportunity employer promoting diversity, equity, and inclusion. Responsibilities: - Front office support to existing drivers and partners, and tickets support through Zendesk - Quality Assurance and monitoring of Driver Performance, including outbound calls - Sell FREENOW on-car-advertisement via cold calling and negotiate deals with fleet partners - Support in various projects related to Driver Operations (e.g. Expansion to new cities or competitor analyses)

Working Student Operations

Requirements and responsibilities

Skills wanted:

Language(s) required:

About Free Now:

Admin access needed

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