Customer Success Manager

Emma highlights

This highlight was written by Emma’s AI. Ask Emma to edit it.

Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

Hybrid (South America)

You have opted out of job matches in .

To undo this, go to the 'Skills and Interests' section of your preferences.

Review preferences

Posted over 5 years ago

• Manage the complete customer lifecycle including: onboarding, integration, account growth, new product adoption, and renewals • Develop a “consultant” perspective to client communications, questions, and meetings • Lead and present at regular remote client meetings • Analyze customer engagement to form accurate forecasts, and to have complete visibility into renewal pipeline; identify, clearly communicate, and manage risk throughout the year though proactive touch points and take the lead in developing resolution strategies • Work closely with the executive team to translate customer feedback into specific product requirements.

Emma of Torre Verified

Torre’s AI Recruiter

About Percona:

Percona is widely recognized as a world-class open source database software, support, and services company. The organization is dedicated to helping businesses make databases and applications run better through a unique combination of expertise and open source software. Percona works with numerous global brands across many industries creating a unified experience to monitor, manage, secure, and optimize database environments on any infrastructure. Percona equips organizations with the freedom to choose, the freedom to create, and the freedom to make a difference - helping them scale and innovate with speed as they grow. Databases run better with Percona.

mission:

Scaling, Securing, and Managing the Best Open Source Databases on the Most Popular Platforms

Job benefits for full-time members:

www.percona.com

learn more about Percona

To edit the organization's information go to Percona's team genome.

Admin access needed

Percona has to validate your admin access to edit their information. You won’t be able to edit until it is approved.

Team members:

Need assistance?

CHAT WITH US

Job post admins:

Emma of Torre (Job publisher)

Need assistance?

CHAT WITH US

Are you sure?

will no longer have admin privileges on Customer Success Manager .

These are pre-screening questions of the application process that will filter and rank candidates.

Pre-screening questions:

Open (written answer)

Why are you the best person for this job?

Save time and money You can centralize your candidate pipeline with Torre's AI for free. Exclusively for reputable companies.

Optionally, you can add more information later (benefits, pre-screening questions, etc.)

Payment confirmed

A member of the Torre team will contact you shortly

In the meantime, continue adding information to your job opening.