Support Enablement Specialist at Harvey Nash group | Torre
Support Enablement Specialist
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Harvey Nash group

Support Enablement Specialist

Harvey Nash group
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You'll empower a rapidly evolving product team by building and delivering critical enablement programs.
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Full-time

Legal agreement: Employment

Compensation
USD87k - 130k/year
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Remote (anywhere)
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Shared by
Juan Palo Rodriguez Montoya
 27 days ago

Requirements and responsibilities

Harvey is building a world-class support function, and keeping our team equipped as the product rapidly evolves is a critical part of that foundation. We are looking for a Support Enablement Specialist to work alongside our Support Enablement Lead in building and delivering the programs that help every specialist ramp quickly and keep growing.Reporting to the Support Operations Manager, with day-to-day direction from the Support Enablement Lead, you will focus on executing and maintaining enablement content across the full learning lifecycle — from onboarding new hires to delivering ongoing training as Harvey’s product and processes change. You'll work closely with the Support Enablement Lead, who will set direction and priorities, while you own the execution and delivery of content across the enablement program.This role is a great fit for someone who is a strong executor, loves creating content that actually helps people, and thrives in a fast-moving environment where the work is always evolving.
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