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Posted 2 months ago
Requirements and responsibilities
Job OverviewAs a Director in Auto Total Loss you will oversee the day-to-day operations and success of our Total Loss team. Understanding our business objectives and department goals, you make recommendations to set us up for success in the short and long term. You use your experience in collaboration to manage vendor partnerships and work with our Account Management team to build out strategy and products needed to grow business. Working with our Learning and Development team you determine the content and training needs for new workflows, products, and vehicle type cross training. You are a performance and coaching fanatic, managing efficiency and quality of your team while driving improved performance for the organization. Being well versed in metrics you leverage data to analyze the success of your decision making and report back outcomes.ResponsibilitiesManage the success of the Total Loss team, ultimately driving individual and organizational successRecommend new workforce models and strategies that allow us to reduce costs associated with handling of virtual total loss claimsBuild, implement, and manage both manual and automated workflows to increase operational efficiencyUse data to articulate current and future planning and report on successes and opportunitiesApply knowledge of industry best practices to build out programming that will improve quality in the claims handling for the total loss team as well as services such as repair management and field appraisalsCoach and mentor estimating managers, encouraging collaboration and elevating overall department performanceQualificationsMinimum of 8 years of Total Loss or repair experience with at least 4 years of management experienceProven track record of leading high performing teamsExtensive knowledge of insurance principles and how they apply to appraisal decisionsThorough understanding of vehicle repair, parts costs, total loss classification, and fraud detection practicesA strong knowledge of total loss settlement and salvage processesWorking experience in one or more estimating platforms: Mitchell, CCC, Adjustwrite, or DuncanAbility to work in a fast paced, production based, and results driven environmentDesire to thrive in a remote environment ripe with opportunity to advanceData driven - ability to use data to identify problems and potential solutions and consistently report backWe’re Built to Grow With You – And That Starts With How We Support YouAt Snapsheet, we know that growth doesn’t happen in a vacuum it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you.What you’ll getRemote working environment - your new commute is however long it takes to walk to your desk!Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more!Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions.Fun - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more!We are currently accepting applications for candidates who reside in the following statesAL, AK, AZ, AR, AS, CO, CT, DE, DC, FL, GA, GU, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, MP, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WYVisa sponsorshipPlease note that we are unable to sponsor applicants for work visas for this position at this time.Dont meet every single requirementStudies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyways.AccommodationsSnapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing [email protected].Equal OpportunitySnapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex including pregnancy, childbirth, or related medical conditions, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Tags#BI-Remote #LI-Remote
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