Onboarding & Transitions Success Representative at Juni Learning | Torre
Onboarding & Transitions Success Representative
Juni Learning
Juni Learning

Onboarding & Transitions Success Representative

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Full-time

Legal agreement: Employment

Compensation
USD10 - 20/hour
Non-negotiable
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Hybrid (United States)
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Posted almost 5 years ago

Responsibilities & more

• Support the sales team by processing new subscriptions from payment through to getting students into their first class, and hitting key KPIs including ticket completion time • Own a robust pipeline to meet weekly and monthly targets for registration • Call, text, and email customers to understand and confirm their enrollment needs and comfortable explaining our product offerings and helping customer sign up for additional products if needed • Proactively flag issues, run-down tickets to satisfactory completion, escalate issues as necessary • Serve as a counselor and trusted expert in the field who partners with parents and students to help them succeed • Work with multiple teams to hit company-wide goals for growth • Mentor and support other Sales Operations team members as needed.
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