COMPANY SNAPSHOT
We’re a growing e-commerce brand focused on bedding and textile products, selling primarily through Amazon. Our catalog spans approximately 20 product lines with deep variation across colors and sizes. We’re in a high-growth phase with strong product-market fit, and we’re building the team to scale significantly over the next 12 months.WHY
THIS ROLE EXISTS
Our logistics department has more work than bandwidth. Recurring operations, analytical projects, and new process development all compete for the same limited hours, and two of our four strategic pillars—Supply Chain & Supplier Management and 3PL & FBA Operations—have minimal formal coverage today.
Without this hire, significant financial exposure in storage fees and surcharges continues to compound, supplier negotiation and freight optimization remain unaddressed, and the forecasting process can’t mature into a cross-functional system. This role exists to take ownership of processes and planning so the department can operate across all four pillars simultaneously—and so the financial leaks stop growing.
WHAT YOU’LL OWN
Inventory Intelligence & Demand Planning — Own days-of-supply targets, safety stock methodology, and the forecasting process across all SKU tiers. Keep hero SKUs within target supply windows. Build a cross-functional forecasting process that pulls from PPC, deals, and channel data to continuously improve accuracy.
Supply Chain & Supplier Management — Build this function from the ground up. Establish the PO lifecycle from issuance to receipt, create supplier scorecards tracking lead time, defect rates, and cost per unit, coordinate QC, and manage freight. Define what good looks like and build toward it.
3PL & FBA Operations — Manage 3PL relationships and FBA inbound logistics. Define and track 3PL SLAs, plan inbound shipments to avoid surcharge threshold breaches, build a reimbursement recovery process, and monitor FC check-in and receiving times.
Cost Optimization & Storage Governance — Drive systematic fee mitigation across long-term storage fees, storage utilization surcharges, shipping rates, and landed cost. Own the financial exposure dashboard. Make sure we never get surprised by a cost cliff we should have seen coming.
Team Development & Process Formalization — Document SOPs for all recurring processes, establish cadences that run without prompting, cross-train to eliminate single points of failure, and develop the team as it grows. Build a department that works even when you’re not in the room.
WHAT SUCCESS LOOKS LIKE
In the first 90 days:
You’re independently running the weekly KPI cadence and department check-in
You’ve taken ownership of the Supply Chain and 3PL pillars, with current-state processes documented and first improvements underway
Storage fee exposure and surcharge risk are under active, systematic management—not reactive firefighting
By 12 months:
All four strategic pillars are staffed and operating with documented SOPs
KPIs are trending positively across days of supply, storage fees, surcharges, forecast accuracy, and landed cost
The department can absorb demand fluctuations without crisis-mode escalation, and leadership oversight has shifted from weekly hands-on involvement to monthly strategic reviews
WHAT WE’RE LOOKING FOR
Requirements:
Strong proficiency in written and spoken English
4–6 years in logistics or supply chain roles, with at least 2 years owning outcomes (not just executing tasks) in a leadership or senior IC capacity
Hands-on Amazon FBA experience—you understand long-term storage fee mechanics, storage utilization surcharges, inbound shipment planning, and fee structures at a tactical level
Experience managing at least one 3PL relationship end-to-end (contracts, SLAs, cost benchmarking, receiving coordination)
Proven track record of building processes from scratch in a resource-constrained environment—not just optimizing what someone else built
Experience managing or building a small logistics team—you’ll be leading existing operators and growing the function over time
Advanced Excel / Google Sheets fluency—this is a spreadsheet-heavy environment and you’ll be building models, dashboards, and trackers from day one
Financial acuity—you naturally translate logistics decisions into dollar impact and use that to drive prioritization
You’ll thrive here if you:
Treat the department’s financial exposure like it’s your own money—you don’t wait to be told something is a problem
Instinctively create repeatable processes rather than solving the same problem manually each time
Can look at a list of urgent items and pick the ones that actually matter this week, then communicate clearly about what’s being deferred and why
THIS ISN’T FOR YOU IF…
Your strength is strategy and frameworks but you’re not excited about personally pulling data and building spreadsheets—at least until the team grows
You need heavy top-down direction to know what to work on, or you need perfect information before you’re willing to make a call
Your experience is entirely in enterprise or Fortune 500 logistics without e-commerce or Amazon exposure
You see a small, early-stage team and think “that’s beneath me” rather than “that’s a chance to build something”
WHAT WE OFFER
Work Arrangement
Fully Remote. Company operates on EST hours with flexible scheduling.
Growth Opportunity
This is a ground-floor leadership role. You’ll build the logistics function and grow the team beneath you. As the operation scales, so does your scope and impact.
Team & Culture
You’ll join a lean, high-autonomy team where results matter more than process theater. The CEO provides strategic direction and removes structural blockers; you run the operation. Expect direct communication, low ego, and a bias toward action.
If this sounds like the kind of challenge you’re built for, we’d like to hear from you.
