Operations Systems Trainer at OneDayOnly | Torre

Operations Systems Trainer

You'll pioneer a pivotal WMS transformation, shaping our operational future.
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Provide your expected compensation while applying
location_on
Cape Town, South Africa
skeleton-gauges
You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Review preferences
Posted 7 months ago

Requirements and responsibilities


About UsStep into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.About YouWe’re rolling out a new, in-house Warehouse Management System (WMS) to transform how we procure, receive and manage inventory and bundles. To support this change, we’re looking for an Operations Systems Trainer to champion adoption across the business, building training, onboarding, and support structures from the ground up.This role is for someone who is resourceful, confident, and independent - a self-starter who can design and deliver training in a variety of ways, whether to large groups, small teams, or individuals, and develop their own material from scratch. You’ll be the bridge between our system developers and end users, ensuring everyone is equipped, comfortable, and confident in using the new platform.ResponsibilitiesDesign and deliver onboarding, training, and support programs for staff using the new WMS.Translate complex system functionality into practical, user-friendly processes.Partner with operations, procurement, and in-house development teams to ensure smooth adoption.Develop guides, SOPs, and reference material to reinforce best practice.Provide hands-on support during rollout, troubleshooting challenges with end users.Act as a change champion, monitoring adoption and providing feedback for improvement.Technical training delivery before teams adopt the new system.Experience and QualificationsBachelor’s degree in Training & Development, Supply Chain, Industrial Psychology, or a related field or equivalent practical experience (preferred) OR completed a Diploma in Supply Chain and Logistics, Supply Chain Management, Logistics Management.Experience in ERP/WMS implementation or large-scale systems adoption is highly valued.Experience in training, onboarding, or supporting system rollouts (ideally ERP/WMS). Preferable 3+ years experience.Strong knowledge of warehouse, supply chain, or procurement processes would be extremely advantageous.Excellent communication skills with the ability to engage and upskill diverse teams (various levels)Problem-solving mindset and hands-on approach to system adoption.Experience with Google WorkspaceProven experience delivering technical training (systems, tools and practical application). Demonstrable high proficiency in training delivery.Strong project management and change enablement capabilitiesAssist in ad hoc operations task instruction by the Head of Operations. Excellent communication, interpersonal and organisational skillsBonus: familiarity with change management frameworks (e.g., ADKAR, Kotter).Why Join UsThis is a rare opportunity to shape how our teams embrace a brand-new, custom-built WMS platform. You’ll be at the forefront of a major transformation in our operations and play a key role in making it a success.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
check_circle

Payment confirmed

A member of the Torre team will contact you shortly

In the meantime, continue adding information to your job opening.