IT Manager - Remote US at Seamless.AI | Torre
IT Manager - Remote US
Seamless.AI
Seamless.AI

IT Manager - Remote US

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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Hybrid (United States)
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Posted about 2 years ago

Responsibilities & more

Seamless.AI has been delivering the world's best sales leads since 2015. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. We have been recognized as one of Ohio’s fastest growing companies and won 2020 Best Places to Work, LinkedIn’s Top 50 Tech Startups in 2020 and 2022, and Purpose Jobs 2023 Best Workplace Culture and Best Work-life balance. As the IT Manager you will have the opportunity to be on the front lines of a fast growing start up company and provide world class support for a team of 200+ Employees and growing. You will be directly responsible for day to day production support, maintenance of information technology processes & systems, network and wireless infrastructure, employee assets, accessories, webcams, monitors, software etc. Responsibilities: - Lead & Manage a team of IT Support professionals - Assist in deal negotiations & ensure relevant departments have signed off for IT related services - Participating and initiating collaborative planning processes for business technology - Support annual budget and ensure cost effectiveness for the IT department - Manages and coordinates all IT-related matters including data, wireless communications, mobile technology, telephony, security, and computer hardware and software - Researches and recommends hardware/vendors (ie. laptops, monitors) for the workforce - Communicate via Slack, screenshare, and phone to troubleshoot and resolve any and all tickets that are submitted from staff. - Assist with the provision of new hires weekly; ensuring their accounts and access are set up correctly. - Monitor the environment in a proactive manner, checking for potential issues and gaps that could cause disruption for our users - Provide technical support for various web based applications our teams use and rely on - Maintain various IT systems such as Identity Management and Device Management to ensure they’re constantly updated and maintained - Assist with rolling out or sunsetting applications into the environment - Doing whatever it takes to ensure the success of the internal teams by confirming they have what they need and that technology issues are not slowing them down.
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