About ARMStrong Insurance ServicesARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, the company has served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. ARMStrong is the parent company to Brown & Joseph, Paragon, NEIS, and SubroIQ.SubroIQ is seeking an AI Analyst as the team continues to grow. The AI Analyst position analyzes new/existing business challenges to design and implement innovative AI solutions. These solutions help colleagues and clients fully embrace AI and AI-driven automation, ranging from complete custom builds to service specific AI components.Job ResponsibilitiesAI Development & Data ScienceDesign, develop and maintain AI/ML solutions for various business units.Drive end-to-end AI/ML development including data preparation, model development/training, testing and performance monitoring.Integrate models into workflows to support Operational goals.Ensure solutions abide by stated organizational policies including data security and privacy.Monitor model performance and continuously improve accuracy and reliability.Collaboration & StrategyWork closely with operations, client services and IT teams to define automation needs and business requirements.Translate operational challenges into analytical frameworks and AI solutions.Present complex insights in clear, actionable language for management, Operations and IT staff.Support automation initiatives that reduce manual processing and improve efficiency.Qualifications and RequirementsBachelor’s or Master’s degree in Data Science, Statistics, Computer Science, Actuarial Science, or related field.5+ years professional experience with AI/ML model development and maintenance.Proficiency in SQL and Python (pandas, scikit-learn, NumPy, Pillow).Proficiency with inference engines (Ollama, vLLM).Proficiency with Ubuntu/Linux platforms.Proficiency with Docker.Proficiency with NLP frameworks (BERT, RoBERTa).Proficiency with PDF Parsing and Extraction tools (Tesseract OCR, PDF Plumber, VLM models).Strong data analysis skills.Excellent communication skills, with ability to explain technical findings to both technical and non-technical audiences.Preferred QualificationsExperience in the insurance industry, claims data structures and/or claims management systems.Knowledge of big data tools (Spark, Hadoop) and cloud platforms (AWS, Azure).Experience with MLOps practices for deploying and monitoring predictive models.Compensation and BenefitsSalary range is $80,000 - $90,000 per year (DOE).Premium Health Coverage: comprehensive medical, dental, vision, and supplemental insurance with minimal out-of-pocket employee premiums.Time to Recharge: 18 days of PTO from year one, plus 9 paid holidays.Invested in Your Future: 401(k) plan with a competitive company match.ARMStrong Insurance Services is an Equal Opportunity Employer.
