Virtual Medical Assistant at ProviderLINK | Torre
Virtual Medical Assistant
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ProviderLINK

Virtual Medical Assistant

ProviderLINK
Posted by
C
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(29) info
Emma
Emma
You’ll optimize patient care by managing appointments and communications in a dynamic medical setting.
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Full-time

Legal agreement: Contractor

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Compensation
USD4 - 6/hour
Non-negotiable
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Remote (anywhere)
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Posted 8 months ago

Requirements and responsibilities

1. Appointment Management: * Schedule, confirm, and reschedule patient appointments. * Manage cancellations and promptly fill open appointment slots. * Follow up with patients who missed appointments to reschedule. 2. Patient Communication: * Provide exceptional customer service to patients via phone, email, or messaging platforms. * Address patient inquiries professionally and empathetically. 3. Referral and Authorization Processing: * Process incoming referrals and obtain necessary authorizations from insurance providers. * Communicate with healthcare providers and insurance companies to ensure all documentation is accurate. 4. Administrative Duties: * Sort, review, and respond to incoming faxes and other communications. * Maintain accurate patient records and update databases as needed. * Assist with other clerical tasks to support the medical office team. 5. Proactive Problem Solving: * Identify potential scheduling conflicts or issues and resolve them in a timely manner. * Actively contribute to improving workflow efficiency and patient satisfaction.
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