Sales & Partnerships Lead (Global BPO & CX Advisory) at Call Centre House CCH | Torre
Sales & Partnerships Lead (Global BPO & CX Advisory)
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Call Centre House CCH

Sales & Partnerships Lead (Global BPO & CX Advisory)

Call Centre House CCH
Posted by
Stephen Michaels Okebe
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Base compensation
USD1.4k - 3.1k/month

+ Bonuses (up to 10% of base compensation)

+ Equity (up to 2% of the company)

Negotiable
location_on
Remote (anywhere)
Posted 6 months ago

Responsibilities

Location: - Remote (Africa / Europe / Middle East preferred). Reports To: - CEO & Managing Director (Stephen Michaels). Role Summary: - Call Centre House (CCH) is building Africa’s leading customer experience and BPO advisory firm. - We are looking for a high-performing Sales & Partnerships Lead to drive enterprise deal acquisition, strategic partnerships, and global revenue growth. - This is a builder role—ideal for someone who thrives in early-stage environments and wants to shape a category leader. Key Responsibilities: Revenue Growth: - Own and build a qualified sales pipeline (3x monthly targets). - Close advisory, outsourcing, and CX transformation deals. - Develop outbound and inbound sales strategies. Partnerships (Critical): - Build relationships with BPO providers, Tech platforms (CCaaS, CRM), and Enterprise clients (US, UK, Africa). - Structure revenue-generating partnerships. Market Expansion: - Identify and penetrate new markets. - Position CCH as a trusted outsourcing advisory partner globally. Sales Process Ownership: - Define pricing strategies with COO. - Build and optimize CRM pipelines. - Track conversion metrics and improve performance. Must-Have Experience (International Standard): - 5–10+ years in BPO / Call Centre / CX industry or Consulting / Advisory / Tech Sales. - Proven track record of closing $50K+ deals or equivalent pipeline value. - Proven track record of selling to enterprise or mid-market clients. - Experience in at least one of the following: Outsourcing / BPO, SaaS / CX platforms, or Consulting firms. Education: - Bachelor’s degree (Business, Marketing, Economics, or related). - MBA or equivalent = strong advantage (not mandatory). Key Competencies: - Enterprise sales. - Strategic thinking. - Negotiation & deal structuring. - Relationship management (C-level). - Startup mindset (very important).
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