Remote Medical Support Assistant (Medical Receptionist) at Ansible Government Solutions

About the roleAnsible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (MSA) to support the Durham VA Medical Center located at 508 Fulton St. Durham, NC 27705. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates.Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.ResponsibilitiesSchedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.Provide general reception support in the Release of Information (ROI) offices at various medical centers.Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.Scan records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.Make outgoing and receive incoming phone calls.Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.Review ambulance claims for eligibility and payment.Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.QualificationsCitizen of the United States of America.Ability to speak clearly, hear and write English.Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors.Heavy phone and computer usage, often simultaneously.Familiarity with medical terminology, hospital terminology and/or clinics.Technically proficient in the skills necessary to fulfill the government’s requirements; training will be provided by the SFVAHS on appointment management, VA policy and procedures.Experience or education (or combination) to meet minimum qualifications for employment:Six months experience of clerical, office, customer service, or other administrative work indicating ability to acquire knowledge and skills to perform the duties. Applicants can substitute one year of education above high school to qualify.One year of education above high school or one to two years of related job experience.Experience/education combination: equivalent combination qualifies for an entry level position where both education and experience are acceptable.Ability to pass a required level of security clearance (NACI-level background check).No sponsorship available.Physical requirements (all candidates must be able to)Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.Lift up to 50 lbs from floor to waist.Lift up to 20 lbs.Carry up to 40 lbs a reasonable distance.Push/pull with 30 lbs of force.

Remote Medical Support Assistant (Medical Receptionist)

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

About Ansible Government Solutions:

www.ansible-gs.com/

Admin access needed

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