What We Offer:Paid Training — Learn the role with guidance and support from Day 1Stable Remote Opportunity — Work with a growing and supportive teamPerformance Incentives & BonusesFlexible Work Setup — 100% remoteCareer Growth OpportunitiesResponsibilities:Manage leads and the CRM.Report issues with CRM by calling the hotline.Answer CRM-related questions from agents and provide training if needed.Service inbound leads from sign calls and online sources and determine where they are in the buying/selling process.Immediate response and scrubbing of the leads. (adding labels, activating drip campaigns, sending welcome text or emails, assigning lead to agents)Build follow-up process for the agents.Nurturing all leads through steady communication (email and text) until the leads are ready to talk or meet with an agent.Re-assigning leads to an agent once appointment is set.Daily monitoring of agent activity.Keep track of completed tasks and goals to measure lead conversion ratio and meet performance benchmarks.Requirements:Tech-savvy and responsiveHighly organized with strong follow-through

Lead Generation

Emma

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