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Posted over 1 year ago
Responsibilities & more
🔵 Requirements:
◽ Previous experience in a legal assistant, executive assistant, or similar role.
◽ Strong verbal and written communication skills, with the ability to articulate complex legal concepts in a clear and understandable manner.
◽ Excellent interpersonal skills and the ability to establish rapport with clients from diverse backgrounds.
◽ Proficiency in Microsoft Office suite and experience with legal case management software is preferred.
◽ Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively.
◽ Ability to maintain confidentiality and handle sensitive information with discretion.
🔵 Responsibilities:
◽ Conduct initial intake interviews with potential clients to gather relevant information regarding their legal needs.
◽ Assist clients in completing necessary forms and paperwork required for their case.
◽ Coordinate with attorneys and legal staff to ensure timely processing of intake materials and case assignments.
◽ Communicate with clients to provide updates on the status of their case and answer any questions or concerns they may have.
◽ Maintain accurate and up-to-date records of client information and case details in the firm's database.
◽ Collaborate with other departments, such as billing and administration, to facilitate the onboarding process for new clients.
◽ Provide administrative support to attorneys and legal staff as needed, including drafting correspondence, scheduling appointments, and managing calendars.
◽ Conduct follow-up calls or emails with clients to gather feedback on their experience with the firm and address any issues or concerns.
◽ Stay informed about changes in relevant laws and regulations to ensure compliance with legal requirements.
◽ Participate in training sessions and professional development opportunities to enhance skills and knowledge relevant to the role.
🔵 Conditions and benefits:
◽ Schedule: 9:00 am - 05:00 pm, Eastern Standard Time.
◽ Hours: 40 hours/week.
◽ Open to: Latin America.
◽ Pay Rate: $6-$8/hr, dependent on experience and skills as determined by ProtopVA.
◽ Opportunity to work alongside a detail-oriented team and be part of a US company.
◽ Long-term work relationship of 1-3+ years, with a team-oriented, learning, and development-oriented environment.
🔵 ProtopVA required value standards:
◽ Honesty & integrity at all times.
◽ Quick to respond and communicate.
◽ Proactive, go-getter, figuring things out on his own (make Google your best friend).
◽ Humble, responsible, and accountable.
◽ Professional and focused.
◽ Looking for long-term work relationships.
◽ Team-oriented.
◽ Always willing to learn new things and develop new skills.
◽ Efficient and committed to delivering on expectations and deadlines.
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