Commercial Customer Success Manager

Gong.io

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Full-time

Legal agreement: Employment

Compensation

USD49K - 120K/year

Hybrid (United States)

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Posted about 5 years ago

• Partner with senior executives to uncover business pain and strategic mapping of Gong value • Drive engagement & adoption and foster enthusiastic, passionate customers • Own customer satisfaction, retention, and expansion • Establish a trusted relationship with each client and drive continuous value of our products • Proactively identify and lead team process improvements • Own overall client relationships.

About Gong.io:

• Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 1,000 innovative companies like LinkedIn, Hubspot, Service Titan, Pinterest, and Drift trust Gong to power their customer reality. With Gong, customers experience improved win rates, increased deal sizes, and accelerated employee ramp-times.

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Team members:

Leader

Amit Bendov

Yuliana Velasquez Ramírez (Job poster)

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