Responsibilities
- Answer phone and email enquiries, record expenses and receipts, maintain transaction records and resolve billing issues with clients and colleagues.
- Provide account access, usage reports, data analysis and ad hoc assistance, and check the quality of internal and client reports.
- Organize client contracts, create invoices, process payments and maintain internal databases and data entry.
- Research, order and distribute company gifts two to three times per year, and coordinate events, competitions and special projects.
- Maintain holiday, time-off and schedule-variation calendars.
Role context
- The fully remote team uses time tracking and structured communication, welcomes qualified applicants worldwide, and offers advancement within Accounting and other departments.
Additional requirements
- Strong communication, discretion, ethics, organization and attention to detail are required, together with willingness to learn, collaborate and improve processes. Applicants need a reliable remote workspace, fast computer, quality internet, camera, microphone and speakers.
- Spreadsheet skills, bookkeeping or financial record-keeping experience, Google Sheets, Excel, QuickBooks Online and Google Workspace are preferred, not required. Administrative, billing, invoicing, reporting and data-entry experience are also preferred.
- Strong skills-assessment performance may compensate for not meeting every preferred experience or educational background requirement.
- The ideal candidate will have:
Benefits
- Benefits include a profit-sharing plan paying up to 50% of company profits to full-time employees monthly, paid time off, subsidized gym membership, device and learning reimbursements, career development and role-specific incentives. Medical, dental, vision and life coverage applies to eligible US team members; an international health-insurance reimbursement program applies to eligible international team members.
Other job terms
- Work 40 hours per week, Monday through Friday, with availability from 9:00 a.m. to 6:00 p.m. Pacific Time.
- Starting base pay of $17–$25 per hour applies to candidates in California, New York, Washington and Colorado. Pay elsewhere may fall outside that range and depends on experience, qualifications, skills assessment, location and seniority. Compensation is otherwise to be agreed upon.
Application details
- The hiring process requires a skills test that includes video.
1 day ago