Ready to own end-to-end campaign operations for the CRM and loyalty program of an established premium direct-to-consumer (DTC) consumer brand—taking full ownership of the technical execution and flawless deployment inside Bloomreach? 🚀
I am Cata Salcedo, a Global Talent Consultant who connects top-tier talent with great companies. My model consists of acting as the strategic bridge between you and my clients, ensuring every process is Data-Driven, AI-leveraged, Skills-Based, and Human-Enjoyed. In this job, the client is an email marketing agency fully remote, AI–first and high quality driven. In this job, the client is: Vertex Communication Group.
INITIAL RECRUITING PROCESS ⏳
1. Application through Torre: Create your profile, your genome, answer the screening questions and we will be able to check your matching score with the position.
2. Specialized Human Decision: I will review your application, your matching score and your profile alignment to provide you with an update within 72 business hours.
3. Client’s Internal Process: If you are an initial match, I will present your process to Vertex for them to decide if they want to move forward. Each company's process can vary, and I'll guide you and be with you in every step!
ABOUT THE HIRING COMPANY 🧬
Vertex Communication Group is a B2B email marketing firm with 23 years of experience running complex, high-volume programs for trade associations, professional societies, and membership organizations. They own the full stack: strategy, production, ESP management, data operations, and reporting.
They are fully remote, deliberately lean, and running AI-assisted production workflows in production, not as a pilot program, but as the way they actually work. A small team doing big-program work. That only holds up when the production side is airtight.
Joining Vertex means your work is visible and your quality standards shape the whole operation. You will not be buried in a queue. You will matter from week one.
THE POSITION
• Your Mission: To be the self-directed technical engine of our client's CRM and loyalty program. You own day-to-day campaign execution across email, SMS, and loyalty touchpoints from mockup to deployment. You turn creative briefs and Figma files into live, highly-personalized customer experiences, ensuring zero-tolerance quality control on every single send.
• Your Role: Email & Loyalty Campaign Operations Specialist
• Strategic Anchor: Flawless campaign execution and self-directed operational discipline. You are the structural anchor who bridges the gap between creative direction and airtight platform implementation, giving our client leads absolute confidence in every deployment.
• Success Definition: You deliver speed, high-fidelity layouts, and error-free execution across a complex loyalty and CRM calendar, running the weekly production alignment meetings and managing your own workflow with minimal oversight.
⚙️ WHAT YOU'LL OWN
• End-to-end campaign production in Bloomreach across email and loyalty program communications: building, testing, QAing, and deploying.
• The integrated campaign calendar: building and maintaining it for accuracy, completeness, and cross-channel alignment.
• Email mocks in Figma that reflect campaign structure, promotional strategy, and segmentation.
• The weekly production alignment meeting: leading it, finalizing mocks for the team, and ensuring campaign flow is maximized for the customer experience.
• Subject lines and preheaders: managing, assigning, and QAing for strong messaging, accuracy, and no duplication.
• HTML and CSS email coding as needed for customization, personalization, and layout execution.
• Creative asset collection and handoff, ensuring timely delivery and efficient file production.
• Creative briefing for CRM and loyalty campaigns: translating strategy and calendar priorities into clear, accurate briefs.
• Cross-channel coordination across email, SMS, and loyalty touchpoints for message coherence.
• A detailed QA process across every campaign: creative, linking, tracking, segmentation, and personalization verified before deployment.
• Weekly, monthly, and quarterly performance reporting, with clear insights and recommendations.
• Identifying and implementing AI and automation opportunities to streamline production.
• Compliance with email best practices and CAN-SPAM, CCPA, and GDPR requirements.
🧠 WHAT YOU BRING
Must-have:
• Verifiable, hands-on Bloomreach experience (formerly Exponea) across build, test, QA, and deploy. This is the core requirement.
• 3+ years of email marketing, campaign production, or CRM execution, ideally in a DTC or eCommerce environment.
• HTML and CSS email coding proficiency (hands-on, not conceptual).
• Figma for building and updating email mocks.
• A demonstrable QA discipline and process for catching errors before deployment.
• Reporting fluency: comfortable owning weekly, monthly, and quarterly performance reporting and interpreting KPIs.
• A self-directed working style: able to run a client's weekly meeting and manage your own workflow with minimal oversight.
• Required: active, specific use of AI tools in your daily production workflow, with the ability to describe exactly how you use them.
Nice to have:
• SMS campaign execution experience; Attentive a plus.
• Familiarity with CDPs or other segmentation tools.
• Loyalty or rewards program execution experience.
• DTC or retail brand background.
💎 WHAT WE OFFER
• Compensation: $55–$70USD/hour, depending on experience.
• Type of Contract: Independent Contractor (1099).
• Fully Remote — Work from anywhere in the US, no return-to-office hidden agenda.
• Real Impact, Small Team — Your work is visible from day one.
⏱️ HOW WE HIRE
• This role starts with a 90-day evaluation period and has an engagement of 30–40 hrs per week, as an Independent contractor (1099).
🛠️ WHAT YOU'LL NEED
• Availability: Must overlap US Pacific business hours.
• Work Setup: Your own computer, access to reliable high-speed internet, and a dedicated quiet workspace suitable for focused work and client video calls.
Does this job sound like you? 🎯
Apply now and receive feedback in 72 hours!!!
