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Posted 1 day ago
Requirements and responsibilities
Join a Growing U.S. Company.
We are seeking a professional, customer-focused Customer Service & Enrollment Specialist to join our growing remote team. This is an excellent opportunity for someone who enjoys helping customers, managing schedules, and being part of a fast-paced organization with long-term growth potential.
The ideal candidate is organized, detail-oriented, and comfortable communicating with customers over the phone, email, and text. If you enjoy creating positive customer experiences and helping people find the right solutions, we'd love to hear from you.
What You'll Do:
- Answer inbound customer inquiries in a friendly and professional manner.
- Follow up with prospective customers and leads.
- Assist customers with scheduling appointments and services.
- Maintain accurate records and customer information.
- Help guide customers through the enrollment and registration process.
- Provide outstanding customer support and resolve issues efficiently.
- Perform administrative and data entry tasks.
- Assist with service recommendations and customer retention efforts.
- Work closely with the management team to ensure a seamless customer experience.
What We're Looking For:
- Strong English communication skills (written and verbal).
- Professional and confident phone presence.
- Previous experience in customer service, virtual assistance, appointment setting, or call center environments preferred.
- Strong organizational and multitasking abilities.
- Excellent attention to detail.
- Reliable, dependable, and coachable.
- Comfortable working independently in a remote environment.
- Reliable high-speed internet connection.
- Personal computer or laptop with headset.
What We Offer:
- Consistent part-time hours.
- Opportunity to advance into a full-time position.
- Work directly with a growing U.S.-based company.
- Supportive team environment.
- Long-term career growth opportunities for top performers.
If you are passionate about customer service, enjoy working with people, and are looking for a stable remote opportunity with room to grow, we encourage you to apply.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)