Customer service representatives in Guatemala or Dominicn republic. Or any type of remote phone workers Bilingual Customer Service Representative (English/Spanish) — Remote, Full-Time Guatemala & Dominican Republic Monarch Talent Group places bilingual customer service professionals with US companies. We're hiring reps to work directly with a US client handling inbound and outbound calls, scheduling, customer follow-up, and email support — in English and Spanish. This is a formal, full-time position with a legal employment contract and statutory benefits. Not a freelance gig. What you'll do Handle inbound and outbound calls with US customers in English and Spanish Schedule appointments and manage follow-ups in the client's CRM Respond to emails and keep records organized Work a fixed US-hours schedule (Central Time) Requirements English C1 or higher — interview is conducted in English 2+ years in a call center, customer service, or sales role Fiber internet: minimum 50 Mbps download / 20 Mbps upload. Own computer and USB headset Quiet, dedicated workspace Available full-time on a US Central Time schedule Compensation $600–$800 USD/month depending on experience Formal employment contract with legal benefits Paid monthly, on time Process Video interview in English → client interview → start. Candidates who pass our screening may be placed with a client within days.

Bilingual Customer Service Representative

Emma

Responsibilities

Skills wanted:

Language(s) required:

Cody Magner Verified

Cody Magner Verified

About Monarch Talent Group LLC:

mission:

Monarchtalentgroup.com

Admin access needed