Every missed call is a client who hired someone else.
I spent years in account management and merchandising sales, walking into small businesses every single day. And I saw the same scene everywhere: the phone rings, everyone's slammed, and the call — the client, the case, the patient — goes to whoever picks up next. Usually a competitor.
Monarch Talent Group fixes that.
We place vetted, fully bilingual (English/Spanish) receptionists and intake specialists with US law firms, medical offices, and growing businesses. Full-time, remote, working YOUR hours — because Colombia sits in US Central time, your rep is wide awake on your schedule, not working overnight from the other side of the planet.
Why it works:
→ Our reps cost less than half of a local hire — no payroll, benefits, or turnover on your books
→ We pay well above the Colombian market, so we recruit from the TOP of the talent pool and our people stay
→ You interview the candidates and pick your rep yourself — you pay nothing until you've chosen
→ If your rep is ever out, a qualified replacement steps in within one business day
→ Month-to-month. Thirty days' notice. No lock-in, ever.
For immigration, personal injury, and criminal defense firms: a huge share of your callers speak Spanish first. One signed case pays for your rep many times over.
I'm the founder and I'm the guy you'll talk to. No account managers, no ticket queues.
monarchtalentgroup.com
