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Sales & Customer Support SpecialistWe’re looking for a sales-driven and customer-focused professional to join a growing medical spa and wellness business.This is more than a customer support role. You’ll turn inquiries into appointments, follow up with leads, re-engage past clients, and help drive revenue and client retention.What You’ll Do:Handle phone, chat, and email inquiriesMake inbound and outbound sales callsFollow up with leads and missed opportunitiesConvert inquiries into booked appointmentsFill cancellations and open appointment slotsRe-engage inactive clients and encourage rebookingPromote services, treatments, products, and promotionsIdentify upselling and cross-selling opportunitiesHandle objections and confidently guide clients toward a bookingMaintain accurate records and follow-ups in ConnecteamManage tasks and workflows using ClickUpProvide an excellent client experience from first contact through bookingWhat We’re Looking For:2+ years of sales, customer service, customer support, or inside sales experienceStrong phone, chat, and email communication skillsProven ability to convert leads into customers or appointmentsConfident with sales conversations and objection handlingExcellent spoken and written EnglishHighly organized and detail-orientedSelf-motivated, reliable, and accountableComfortable working independentlyExperience with CRM and task-management systems⭐ Preferred: Connecteam and ClickUp experience⭐ Bonus: Experience in medical spa, aesthetics, wellness, healthcare, beauty, salon, hospitality, or other client-focused industries💡 The Right Person for This RoleYou’re someone who takes ownership, follows up without being chased, knows how to sell without being pushy, and understands that great customer service and great sales go hand in hand.You know how to spot buying signals, overcome objections, prioritize hot leads, and turn conversations into appointments and revenue.Ready to put your sales and customer service skills to work?
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