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Posted almost 2 years ago
Responsibilities & more
ProtopVA is a Human Resource Services startup agency with its main offices in Houston, Texas. We are a team that supports each other and believes in 1-improving ourselves, 2-self-awareness, 3-embracing and taking responsibility for our mistakes and growth and 4-doing everything with integrity and passion.
āØ Opportunities offered with this job:
- Opportunity to work alongside a detail-oriented team.
- Opportunity to be part of a US company.
- Opportunity to work with a great team.
šŖ Schedule and pay rate:
- Schedule: Monday ā Friday.
- Time Zone: Philippine Time.
- Hours: 20-40 hours/week or to be discussed.
- Languages Required: English.
- Open to: The Philippines.
- Pay Rate: $3 - $5/hour.
*Rates are dependent on your experience, determined by ProtopVA.
š£ Requirements:
- Proficient experience with lead generation and sales.
- Knowledge of cold and warm calling.
- Basic domain of appointment management.
šÆ Responsibilities:
ā½ Lead Generation & Cold Calling:
- Utilize lead generation techniques to gather potential contacts for our clients.
- Initiate cold calls to engage with potential customers and qualify leads.
- Gather and document essential information in the CRM system for further follow-up.
ā½ Warm Calling & Client Engagement:
-Conduct warm calls to potential leads, providing information about the services offered by our clients.
- Handle inbound calls and make outbound calls to maintain relationships with existing leads or clients.
- Accurately record all interactions and update the CRM with relevant details.
ā½ Follow-up with Leads & Clients:
- Implement and manage autoresponder campaigns and follow-up email templates to nurture leads.
- Proactively follow up with leads through various communication channels (phone, email, text) until a clear outcome is reached.
- Provide immediate follow-up after clients schedule calls or appointments.
- Re-engage with leads who missed appointments and assist them in rescheduling.
ā½ Calendar Management & Appointment Setting:
- Assist leads in booking appointments with our clients using manual or automated systems like Calendly.
- Send calendar invites and ensure all parties have the necessary information.
- Maintain up-to-date calendars and pertinent details across relevant software.
- Monitor and manage emails related to potential business opportunities in the company's pipeline.
ā½ Social Media Outreach
- Find ideal contacts/leads/clients and reach out to them via DM (Direct Message) on social media
- Focus the research on the clientās buyer persona (ideal client for the company) through hashtags or other accounts
- Follow the scripts provided but must also take the initiative to know how to answer
- Have written conversations as naturally as possible, and focus on trying to help keep track of who theyāre in touch with and qualify leads into the clientās CRM system
- Reach out privately pretending to be the client, then connect with them, and find out if they need help with anything.
- Open up the conversation in an excellent, low-key way (not hard sales at all)
- Pre-qualify the person to see if theyāre a good fit to work with the client
ā½ Other General Sales Tasks:
- Engage prospects over the phone to convert leads into clients for our clients.
- Utilize outbound calling and email communication to coordinate and schedule various business opportunities, effectively managing the sales pipeline.
- Track and process emails pertaining to new business deals in the company's pipeline.
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