Certified Medical Assistant (Bilingual Preferred) Remote Position at Welltality | Torre
Certified Medical Assistant (Bilingual Preferred) Remote Position
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Certified Medical Assistant (Bilingual Preferred) Remote Position

You'll directly improve patient outcomes by delivering essential preventative care remotely.
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Full-time

Legal agreement: To be defined

Compensation
USD17 - 20/hour
location_on
Remote (anywhere)
Shared by
Emma of Torre.ai
about 10 hours ago

Requirements and responsibilities


Welltality is seeking a dependable, detail-oriented Certified Medical Assistant (CMA) to join our growing remote team. This role is ideal for someone who thrives in a structured, phone-based environment and enjoys making a direct impact on patient care.As a CMA with Welltality, you will play a key role in completing Medicare Annual Wellness Visit (AWV) pre-screenings and helping patients stay on track with their healthcare.💻 What You’ll DoConduct Annual Wellness Visit questionnaires over the phone with patientsMake outbound calls to schedule and complete screeningsAccurately document patient information in EMR systems (NextGen, etc.)Identify eligible patients and assist with schedulingMaintain clear, professional communication with patients and clinic staffEnsure all documentation is complete, accurate, and compliantMeet daily and monthly performance expectations📊 What Success Looks LikeComfortable handling high call volume dailyAbility to maintain efficient call times (typically under 30 minutes)Consistently meeting productivity expectations (~1.1 screenings/hour)Strong attention to detail with minimal errorsReliable attendance and consistent communication✅ What We’re Looking ForCertified Medical Assistant (required)Previous experience in phone-based or call center work strongly preferredExcellent communication and patient engagement skillsComfortable working in a fast-paced, metrics-driven environmentHighly dependable with strong time management and accountabilityTech-savvy with experience using EMRs and Microsoft OfficeBilingual (Spanish) is a plus🏡 Work Environment ExpectationsThis is a fully remote position (32–40 hours/week)Must have a quiet, distraction-free workspaceMust be able to remain fully engaged and available during scheduled hoursReliable internet connection required💲 Compensation & Perks$17–$18/hour based on experienceMonthly performance-based bonus opportunitiesConsistent full-time hoursSupportive team environment with ongoing coaching and feedback📌 Why Join Welltality?At Welltality, we focus on delivering meaningful healthcare support that improves patient outcomes. Our team plays a vital role in helping patients stay proactive with their care while supporting physician practices nationwide.We value accountability, teamwork, and continuous improvement, and we’re looking for individuals who take pride in their work and want to grow with us.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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