Care Navigator - Remote at Urrly | Torre

Care Navigator - Remote

You'll improve access to brain health care, owning a manageable patient panel with clear growth paths.
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Full-time

Legal agreement: Employment

Compensation USD46k/year
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Remote (for United States residents)
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Emma of Torre.ai
8 days ago

Requirements and responsibilities


About the roleWork remote on a consistent PST schedule with a capped caseload—focus on patients, not paperwork.Role: Care NavigatorLocation/Type: U.S. • Remote (PST hours)Schedule: 9am–6pm PSTPay: $46,000 salary (CA: ~$25/hr)What you’ll doMake 20–70 outbound calls/day; land ~10 patient check-insSchedule visits, labs, imaging, and outside referralsCoordinate care between providers and patients (clear ownership)Gather medical history and document in EHRFollow up after visits with next stepsEscalate issues to clinical team (fast feedback)Keep patients engaged and supported on callsMust-havesComfortable making high-volume outbound calls dailyBasic medical terminology knowledgeExperience speaking with patients/customers by phoneClear, professional communication skillsAble to adapt in a fast-changing environmentNice to haveCare coordination or patient navigator experienceSpanish language skillsExperience with cognitive/elder care populationsPerks & payPay: $46,000 salary (CA hourly ~$25)Holiday week off in December (company-wide shutdown)Strong PTO + real work-life balanceFully remote + company-provided equipmentDedicated admin support (you focus on patients)Schedule & setup9am–6pm PSTRemote team across U.S.Tools: EHR + internal care coordination systemsImpact & growthOwn a panel of ~140 patients max. Not 300+.Your work improves access to brain health care fast.Clear path to Lead or Manager—performance-based, not time-based.Motivation fitYou like structured work, clear targets, and talking to patients all day.You can handle call volume and still stay empathetic.About UrrlyAt Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. This means every candidate is evaluated on job-related factors like skills, certifications, and experience—not on personal attributes such as gender, race, age, or background. Our goal is to create a more objective, consistent, and equal opportunity hiring process for all applicants.
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