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Posted 5 months ago
Requirements and responsibilities
Company DescriptionBridge - Bridging People, Processes, And Perceptions is a free job and business investment matching and recruitment service located in Kuala Lumpur. We aim to work closely with SMEs that require our services as well as individuals looking for job and investment opportunities. Our ecosystem bridges people who are looking for new roles and employers looking for new talent while also providing an interactive approach to showcasing job seekers' skills.Role DescriptionThis is a full-time on-site role for a Customer Success Manager. The Customer Success Manager will be responsible for leading efforts to increase customer satisfaction, reduce customer churn, analyze customer data to inform strategy, build and maintain strong customer relationships, and provide exceptional customer service.Office Venue203, Jln Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MalaysiaQualificationsCustomer Satisfaction, Relationship Building and Analytical SkillsProven track record in Customer Retention and Customer ServiceStrong communication and problem-solving skillsAbility to work well in a team and to develop strong customer relationshipsExperience in customer success, account management, or similar rolesBachelor's or Master's degree in business, marketing, or related fieldExperience in the recruitment or human resources industry is a plusKnowledge of CRM software and data analysis tools is a plusSalaryBasic Salary MYR $3500 plus CommissionContactFor details, drop me a message here on Linkedin or email me at bryanong@bridge.com.sghttps://www.linkedin.com/in/bryanong1028t/Package Details
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