Lettings assistant at Prime Living | Torre
Lettings assistant
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Prime Living

Lettings assistant

Prime Living
Posted by
Abs Hassan
Daniel Gironza
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(40) info
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Freelance
Recurrent (~40 hours per week)
Submit your quote while applying
location_on
Remote (specific timezone)
public
GMT-10:00 to GMT-02:00
Posted over 3 years ago

Responsibilities

🎯 The opportunity: We are expanding our client base to improve our service continuously. We seek a positive and focused individual to join our Lettings department and contribute to delivering exceptional service to our Landlords and Tenants. ⚠️ Important: The salary range per hour is between $6 to $8. However, please feel free to submit your quote, we will review your professional genome. 🟠 Requirements: ◽️ Excellent English communication skills, both written and verbal. ◽️ Strong organizational skills and attention to detail. ◽️ Ability to multitask and prioritize effectively in a fast-paced environment. ◽️ Proficiency in using online portals for property advertisement. ◽️ Familiarity with chat systems and customer communication tools. ◽️ Understanding of tenancy agreements and renewals would be beneficial but not required. ◽️ Basic knowledge of referencing checks and procedures would be beneficial but not requiered 🟠 Personal qualities: ◽️ Positive attitude and a proactive approach to problem-solving. ◽️ Ability to work independently and collaboratively within a team. ◽️ Strong interpersonal skills to interact with landlords, tenants, and colleagues. ◽️ Professional and friendly demeanour in all interactions. ◽️ Ability to adapt to changing priorities and handle challenging situations with composure. 🟠 Value requirements: ◽️ Commitment to delivering excellent customer service. ◽️ Dedication to maintaining strong relationships with landlords and tenants. ◽️ Willingness to continuously learn and adapt to industry changes. ◽️ Integrity and ethical conduct in all aspects of work. ◽️ Drive to contribute to the growth and success of the Lettings department. 🟠 Role general duties: ◽️ Follow the company's defined user journey process for new tenants joining and leaving our properties. ◽️ Upload and manage property adverts on online portals to attract new tenant inquiries. ◽️ Track and enhance tenant engagement by adjusting the website, such as changing the advert's position, photos, and descriptions. ◽️ Liaise with tenant inquiries for our properties through online chat boxes, WhatsApp, and phone calls. ◽️ Manage the property viewings calendar. ◽️ Handle offers to rent properties and oversee the referencing checks process. ◽️ Manage tenancy renewals for tenants who wish to stay longer in our properties.
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